Return and Cancellation Policy

 

Thank you for supporting ARPO through your purchase! Your contribution directly funds our mission and programs. Please review our policy carefully before completing your transaction.

 

1. All Sales Are Final (No Returns)

 

Due to the nature of our products being sold for fundraising purposes, all sales are considered final.

• We do not accept returns or exchanges for any items purchased.

• Please ensure you have selected the correct item(s), size(s), and quantity(s) before completing your order.

• Exceptions will only be made if the incorrect item was shipped by our organization (e.g., received a blue shirt when you ordered a red shirt). In such cases, please contact us within [Number, e.g., 7] days of receiving your order.

 

2. No Order Cancellation

 

Once an order is placed and payment is processed, we cannot accommodate any requests for cancellation, modification, or refunds.

• This policy ensures that the funds are promptly allocated to support our non-profit initiatives.

• By completing your purchase, you agree to this no-cancellation policy.

 

3. Defective or Damaged Items

 

We carefully inspect all items before shipping. However, if an item arrives damaged or is found to be defective upon arrival:

• Please notify us immediately within 10 days of receipt by emailing contact@arpo.in with your order number and clear photographic evidence of the damage.

• We will evaluate the issue and, if confirmed, will replace the item with the same product if available. If a replacement is not possible, we will issue a credit for a future purchase.

 

4. Contact Information

 

If you have any questions regarding your order or this policy, please contact us:

• Email:  arpo.india@gmail.com

• Phone: +91 833882077